When a past client / friend / family members gives you a referral; it is very important how you reach out to that individual.
Below is a great example from the Referral King – Joe Stumpf.
Today I received a call from your good friend, Dan. He told me that you referred him to me.
Patty, thank you.
I honor the trust you have in me. Referring Dan to me is a responsibility that I don’t take lightly. I know when you encouraged Dan to seek my advice that you were counting on me giving my best to him.
Patty, you can count on me to give Dan my full commitment and best advice in helping him reach his all-important goals.
Thank you again. Your referrals to the people you care about are the lifeblood of my business.